Why You Want a Few Negative Online Reviews

We recently reported that Google My Business officially changed its name to Google Business Profile. Today, we want to make sure you know that Google added two very important guidelines regarding your profile, and they both relate to reviews. The first is that it’s actually GOOD to have a few negative reviews sprinkled in with your positive reviews. Welton Hong explains why that’s true and also breaks down the second guideline in this short video, so please watch!